26-01-2018 10:11
26-01-2018 11:01
@Anonymous User
Welcome to the forum. You should be able to cancel by going to your My Account> My Passes page and clicking the cancel button next to your cinema pass
https://account.nowtv.com/passes
If you can't see a cinema pass on that page you may be loved in with the wrong username, try any other usernames you have. If you can see your pass but you're not able to cancel it for some reason try popping onto live chat and explain what's happened, they should be able to help.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv