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Anonymous User
Not applicable

‎06-08-2018 15:18

Billing Issue

Hi, I just signed up with the £5 for first month deal. After putting my payment details in it came back with an error. In my account it says that I was billed though but I cannot watch anything. 

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Tony-D
NOW Team Member
NOW Team Member

‎06-08-2018 19:16

@Anonymous User wrote:

Hi, I just signed up with the £5 for first month deal. After putting my payment details in it came back with an error. In my account it says that I was billed though but I cannot watch anything. 

Hi @Anonymous User Were you billed the full £5 or was it a 10p admin reversable charge? Thanks.

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