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Anonymous User
Not applicable

‎02-08-2016 14:35

Ac ount cancled ?

Hi can you please advise me if my account membership to now tv has been canceled as promised on 01.08.16

As I requested with Vaughan on the 18.07.16

 

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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎02-08-2016 16:01

Hi @Anonymous User,

 

Given that you have an 'account' related issue (which is subject to the Data Protection Act), I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them... 

 

The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

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Anonymous User
Not applicable

‎04-08-2016 13:31

Hi @Anonymous User

 

As SeeMoreDigital has pointed out, this is a public forum so we won't be able to discuss your account on here.

 

I have sent you an email though so we can clear this all up over there.

 

Thanks,

 

Ryan
NOW TV Team

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