Community

ray63 · ‎18-12-2023

sport membership in my basket how do i remove it pls

RoyB · ‎18-12-2023

See the little left arrow on the left of ‘Your membership’ on this basket?

If yours has one, try selecting it.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

bluefox54 · ‎21-12-2023

thanks , but there is no arrow ,

starman73 · ‎22-12-2023

I cleared the browsing data on chrome to get rid of it. Didn’t appear to be any other way.

bluefox54 · ‎22-12-2023

thanks i'll try that

RoyB · ‎23-12-2023

@starman73

That seems strange. Does it imply that the basket is an artefact of the browser, and not a Now thing at all?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

starman73 · ‎23-12-2023

Probably a cookie. No way of removing from basket, so best to just clear everything out.