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Amy2
Mentor

payment

hey my payment is 22 pounds a mouth and they have just taken 35 pound out of my account 

 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Amy2 

Payment for what?

NOW provides two services, TV and also broadband.

For TV you need to do live chat.

Broadband is by calling the broadband team.

FYI that I do not work for NOW, just a NOW customer trying to help
Amy2
Mentor
for the internet
gavs82008
Legend 5
Legend 5

@Amy2 

Then you need to call the team. Sorry to say that no account/payment issues are resolved on here.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412485

 

Or number in this link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help