16-09-2019 20:34
can you please reimburse the 2 x £3.99 amounts and cancel Hayu
18-09-2019 23:32
@Anonymous User
When you look under My Account/Passes & vouchers, what does it show under Hayu?
19-09-2019 20:42
20-09-2019 7:45
@Anonymous User
I would recommend using the Live chat about the refund.
https://help.nowtv.com/get-in-touch
1. NOW TV account & payments
2. Cancelling or renewing NOW TV Passes
3. Drop down 'How to get in touch'
4. Live Chat
20-09-2019 12:09
@Anonymous User
You are buying Netflix from NowTV?
Or did you perhaps mean Entertainment?
20-09-2019 12:41
@RoyB @gavs82008 @Anonymous User
Hi Guys
I've just cancelled my Hayu free pass, which last until 10th October, and, for my own protection, I've taken a screen print of that cancelled pass.
UK Bob
20-09-2019 12:47
20-09-2019 12:51
@Anonymous User
You are correct; there isn’t a number.
But the link that @gavs82008 kindly gave you above gets you through to NowTV Live Chat, who are empowered to help you with your issues.
20-09-2019 12:52
@Anonymous User @gavs82008
Hey Jojo
Didn't you see the email from Gavs to you specifically, which is a few posts above?
UK Bob
20-09-2019 12:56 - edited 20-09-2019 12:57
Hi @ukbobboy
If you don’t mind me asking, was that a ‘free’ pass with continuing payment strings that a less alert person might not have noticed?
Or was it something you thought was entirely above board?