26-02-2023 20:53
nowtv has taken my monthly sport membership payment but I’ve received emails saying failed to take payment I thought it was a mistake at first but now I’m going to get my membership cancelled even though it took my payment
26-02-2023 20:57
What does it show on your account payments section?
https://www.nowtv.com/gb/account/payments
Otherwise report with staff via live chat. Which is accessed by clicking “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint