24-12-2021 12:15
Hi
My son rings my home number and gets static then we hear nothing,this has happen a lot and even stopped me ringing out or getting calls,
I am in my 80’s and need a good phone line,this line was put in about 1970-80
and trying to chat online is a waste of time as I keep going round in circles on this website,
just by send a signal down my line will not show the problem I want to know how to have my line replaced,
I would post a photo here but this will not let me
can someone from nowtv email
thanks
24-12-2021 13:02
@Anonymous User
Give the team a call and they will hopefully send out an engineer to sort it out.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
How to submit your complaint:
Give us a call on 08007591213 to speak directly to a NOW advisor.