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Community Manager
Community Manager

Re: Possible app bug: Unable to delete unavailable content from watchlist

We're waiting for an update to be pushed out, I chased this yesterday and hopefully an update will be pushed out soon. 

 

Thanks @commanda6.

 

Karl

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Mina
Scholar

Re: Possible app bug: Unable to delete unavailable content from watchlist

Hi, This also affects the 4K Roku.

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Mina
Scholar

Re: Possible app bug: Unable to delete unavailable content from watchlist

Hi Karl,

This has now been sorted on my ipad but is still a problem on my Roku streaming stick plus, which is the 4K version of Roku.

 

thanks

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Orrick24
Mentor

Re: Possible app bug: Unable to delete unavailable content from watchlist

1st of February and this is still an issue!!

In the mean time, for the shows and movies that can be watched on the watchlist I suggest removing then adding them again, this will bring them to the front/top and move all the unavailable to the end.
-saves time
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TahDah
Advocate

Re: Possible app bug: Unable to delete unavailable content from watchlist

Same problem here, on TV and laptop so across devices, been about 6 weeks now.

 

Some of the shows seem to have disappeared from my watchlist on their own but there are still about 5 that can't be removed.

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mackem1966
Mentor

Re: Possible app bug: Unable to delete unavailable content from watchlist

My problem is when i add a tv show it then adds every other tv show related to it, for example i added criminal minds and it also added 2 other versions of the same programme.

This watchlist problem has been going on since mid december, how embarassing for now tv that 2 months later they are no further forward, absolutely shocking, how about sacking your inept IT staff and getting someone in who can do the job properly !!

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Mina
Scholar

Re: Possible app bug: Unable to delete unavailable content from watchlist

@Karl-F

 

hi Karl do you have an update when v4 will be rolled out to Roku. 

Thanks

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Community Manager
Community Manager

Re: Possible app bug: Unable to delete unavailable content from watchlist

Hi @Mina

 

Our teams are hoping to roll out an update this week to try and resolve this issue with Watchlists. 

 

We're sorry for any inconvenience this has caused. 

 

Karl

FK1
Advocate

Re: Possible app bug: Unable to delete unavailable content from watchlist

I have had this issue for months using the PS3 app. I have been trying to remove 3 unavailable programs and every time nothing happens. It is totally annoying as prior to the last app update I didn't have this issue.

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