09-12-2017 10:21
Hi @Anonymous User
It seems I am no longer able to delete content that is no longer available on NowTV from my watchlist . I first noticed this yesterday (8-12-2016). According to the my account page on the app the app version 2.30.0. The app does give you the option to remove unavailable content from your watchlist. You select remove. Nothing happens.
You are however still able to remove content from your watchlist that is still available on the service by going to the app page for the particular content and selecting the remove them watchlist button
This issue from what I can see seems to affect Xbox one and LG TVs
I hope I've explained things clearly.
Thanks
09-12-2017 10:39
@commanda6 wrote:
Hi @Anonymous User
It seems I am no longer able to delete content that is no longer available on NowTV from my watchlist . I first noticed this yesterday (8-12-2017). According to the my account page on the app the app version 2.30.0. The app does give you the option to remove unavailable content from your watchlist. You select remove. Nothing happens.
You are however still able to remove content from your watchlist that is still available on the service by going to the app page for the particular content and selecting the remove them watchlist button
This issue from what I can see seems to affect Xbox one and LG TVs
I hope I've explained things clearly.
Thanks
sorry I ment to say 8-12-2017 not 2016
09-12-2017 10:48
Hi @commanda6
Just checked the dedicated NowTV App from the Windows Microsoft Store and it's doing the same thing which you have reported here, where it won't let you remove content that has left the NowTV service under My TV Watchlist even though there is an option button to do so.
The NowTV Smart box had no trouble removing older content that has left the NowTV service from My Watchlist (which i have just tried successfully on my box).
09-12-2017 13:42
@schnapps wrote:
Hi @commanda6
Just checked the dedicated NowTV App from the Windows Microsoft Store and it's doing the same thing which you have reported here, where it won't let you remove content that has left the NowTV service under My TV Watchlist even though there is an option button to do so.
The NowTV Smart box had no trouble removing older content that has left the NowTV service from My Watchlist (which i have just tried successfully on my box).
@schnapps You can't currently use the website to remove content that is no longer available from your watchlist either
10-12-2017 23:30 - edited 10-12-2017 23:33
I've got exactly the same problem! Definitely a bug.
I've been trying for a week to remove The Leftovers and False Flag (neither of which I got around to watching) from my watchlist.
11-12-2017 14:28
Hi @Karl-F
Do you know if this has been passed on to the techies to have a look at?
11-12-2017 14:41
Thanks for letting me know @commanda6, and thanks @Anonymous User and @schnapps for your posts confirming the issue.
I'll pass this on to the relevant teams and see what we can dig up.
Thanks,
Karl
31-12-2017 18:02
Hi,
Any update on this? Im getting the same issue.
Thanks
01-01-2018 12:39
04-01-2018 11:49
Hi @Karl-F
Is there any news of the fix for this issue?