07-03-2021 13:26
I have been charged a payment of 9.99 and 11.99 for passes I don’t have I need help but I cannot find anybody
07-03-2021 13:48
@Anonymous User
Have a look at this link to determine the number of accounts using your payment details.
https://help.nowtv.com/article/find-an-account
Then jump onto live chat to speak with Now TV staff.
Just make sure to click “chat online” within the green box.
https://help.nowtv.com/article/how-to-submit-a-complaint
07-03-2021 14:17
Hi the app is reminding me to pay my sky sports pass but according to my bank statement it was paid on Monday 1st March 2021. It was 33.99 so can only be the sky sports pass
07-03-2021 14:31
@Anonymous User
Use the second link in my post to speak to Now TV staff