cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Payments

I have been charged a payment of 9.99 and 11.99 for passes I don’t have I need help but I cannot find anybody 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have a look at this link to determine the number of accounts using your payment details.

https://help.nowtv.com/article/find-an-account

Then jump onto live chat to speak with Now TV staff. 
Just make sure to click “chat online” within the green box.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hi the app is reminding me to pay my sky sports pass but according to my bank statement it was paid on Monday 1st March 2021. It was 33.99 so can only be the sky sports pass 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Use the second link in my post to speak to Now TV staff

FYI that I do not work for NOW, just a NOW customer trying to help