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Amz77
Advocate

Payment

I am trying to pay overdue bill off £22 .  I have more than this in my bank account but over and over again I'm getting sorry could not take payment???

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Amz77 

See this link for "Pay my bill" and also the number to call if that fails.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

https://www.nowtv.com/gb/account/payments

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412474

FYI that I do not work for NOW, just a NOW customer trying to help
Amz77
Advocate

The link to the page is what I have tried over and over. I can't ring as don't have credit on phone. Using works WiFi atm. This happens last month aswell. I can't remember how I eventually got it to work but it wasn't by ringin

gavs82008
Legend 5
Legend 5

@Amz77 

Try emailing support using the address from the below picture.

EF2D180C-0130-4889-B05B-E3F0901C6B38.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help