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Anonymous User
Not applicable

‎05-09-2022 23:47

Payment and bills

Hello, 

I have been out of the UK since June, and the payments of August and September have failed. I can't find a way to pay them, and cancel my membership, considering I can't watch now TV from Europe. Whenever I go on "my memberships", I don't seem to be subscribing to anything. Was it cancelled for the default of payment of August? 

Many thanks 

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎06-09-2022 10:13 - edited ‎06-09-2022 10:15

Hi @Anonymous User 

Best to jump over to NOW live web chat by clicking the green chat online button from this link page below.

If live chat doesn't open and a different internet browser or private window / incognito mode doesn't work, then send NOW a message using the web form on the same link page below.

Hope you get it resolved.

https://help.nowtv.com/article/how-to-submit-a-complaint 

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