You need to elaborate what your referring to.
Can only assume you’re talking about broadband. Nothing will be looked into or resolved on the forum.
NOW Broadband Members can call us 8am–8pm, 7 days a week.
Many questions, but usually only two answers, either ‘phone the Broadband Team’ or ‘get on Live Chat’.
If Now had to pay us, they would find it cheaper to hire a signpost 😛