03-04-2022 19:23
My daughter has mistakenly subscribed my account to Sports package minutes ago. I want this reversed please. How can I fix.
Solved! Go to Solution.
03-04-2022 19:26
Hi @Anonymous User
I am assuming it's a Day Sports Pass at £11.99 ?
Jump over to live chat and explain to them what's happened.
https://help.nowtv.com/article/how-to-submit-a-complaint
Also go into your online account and add a payment pin to prevent this happening in the future.
View solution in original post
11-04-2022 2:02
Hi,
It was the months subscription of £33 I had cancelled previously in months before.
11-04-2022 7:23
@Anonymous User
Perhaps it’s time to put a payment PIN on your account if this isn’t the first time it’s happened?
https://help.nowtv.com/article/change-payment-pin-parental-pin-settings
If you haven't actually watched anything then the support team may take pity on you! Get onto live chat here.
