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Anonymous User
Not applicable

‎11-04-2022 9:32

BT TV: Can't activate account

I signed up to NOW TV entertainment through the BT package but I'm unable to activate the account.

 

NOW TV recognizes my email address when I try to set the password but I don't receive any email despite trying many times. 

 

I contacted a BT agent but they send me back to the NOW TV reset password page.

Can one of the team look into this? 

 

Thank you.

0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎11-04-2022 11:31

@Anonymous User 

What BT told you is incorrect, all things NOW when you are billed direct with BT will have to be sorted by BT. 

 

FYI that I do not work for NOW, just a NOW customer trying to help