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SimonNow
Mentor

New subscriber can't get Username to log in.

This is just an FYI. 

I subscribed using my email address which is quite long, thinking I'd be able to get a short Username later.  I share TV with my daughter (she - Entertainment & Films; me - Sports) so we have to log in & out of our accounts.  I'd seen earlier posts here that I'd get a username in my emails from NOW.

Couldn't see anything so used Help Chat and there's no UserName for new subscribers.  It was available when Sky & Now used same platform but they've since split and Now don't have them.

Chat advised me to "get a short email address" !

Cheers,

Simon.

 

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