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Phil1234
Advocate

‎09-08-2023 11:17

Me

How do you talk to a human person instead of that stupid bot thing it's useless 

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2 REPLIES 2
Saint1976
Elite 3

‎09-08-2023 12:20

@Phil1234 for TV related enquiries, use this link

https://help.nowtv.com/article/how-to-submit-a-complaint

For broadband, use this link.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

RoyB
Legend

‎09-08-2023 16:07

https://community.nowtv.com/t5/Account-Billing/Get-Help-Quicker/td-p/607074

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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