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Anonymous User
Not applicable

Landline quality

My landline quality has become terrible. I have tried different phones including corded ones. Either no ring tone or sounds like a dalek. Helpbot just takes me round in circles. Surely I shouldn't have to pay for a service that doesn't work?

 

5 REPLIES 5
ukbobboy
Legend

@Anonymous User 

 

Hi Hiro

 

Contact Live Chat on the following URL:

 

https://help.nowtv.com/get-in-touch/technical-device-issues/problems-watching-now-tv

 

 

UK Bob

Anonymous User
Not applicable

That url just takes me back in the online help loop of doom. Answer not accepted. Please provide a phone number email and postal address for a complaint. Kate

Saint1976
Elite 3

@Anonymous User 

 

Screenshot_20201010-110506.jpg

Email address and postal address is in the terms and conditions.

Anonymous User
Not applicable

I can't make outbound calls at all due to poor quality but inbound are fine. Live chat button in place but doesn't work. I've tested line and microfilter. Help!

 

ukbobboy
Legend

@Anonymous User 

 

Hiro

 

Send an email to the following:

Now TV Customer Services Email.jpgYou'll be able to get the help you require.

 

UK Bob