Showing results for 
Search instead for 
Did you mean: 

Keep getting emails saying I haven’t paid

I keep getting emails saying I haven’t paid for BOOST and I’m gonna loose my membership although I have paid and i Have checked on payment history . Something weird going on. I also realise how much I’m paying for it all 

Legend 5
Legend 5


Is it possible that it's referring to another account with the same payment information?

Otherwise it does sound strange. Does your account (in NOW) show you've got an active boost membership?

If I were you to be super safe jump onto live chat and speak with staff to explain your concerns. Make sure to be signed in and use the 'How to get in touch' drop down.

FYI that I do not work for NOW, just a NOW customer trying to help