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Why can't disabled people email or chat online. Why havent you told me i am eligible for social tarriffs. 

Elite 3

@Azz you can email and chat. Given your mention of social tariffs I'll assume you want to contact someone about broadband services. See link below.

I'm not sure why Now would tell you about social tariffs directly as Now will have no knowledge of customers/people's personal financial situations.


Oh the care is flowing from you. There's no mention of it anywhere. So how could i tell them. 

Elite 3

@Azz in the link above that I posted for you there are a number of ways to contact Now (live chat, web form and if you are able to use it, a free phone number).

Use one of those methods to ask about Now's social tariff. I'm pretty sure that the broadband team know about their own Social Tariff and will be able to help you.

A quick Google search of "Now Social Tariff" would have presented all the information needed but for ease, here's a link to the information you may (or may not) be looking for.



Despite you insulting him, unpaid volunteer @Saint1976 , who is not employed by Now, nevertheless went ahead to tell you in yet more detail how to proceed.

Now that’s what I call caring.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
This week, I are genrally been watching epsidoes on my Sasmung TV