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Error code 00200

Oops something went wrong, trying to log into my account on my sony TV and i get error message and code 00200

2 Replies


Absent anyone offering you a more focussed fix for this, the unwelcome, but prevalent, Sony advice is that you should Factory Reset the TV.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
Legend 5
Legend 5


Clear the app cache and do a reset to the TV by holding the standby button for a few seconds until you see the option to reset. Then do a reset to your router.

FYI that I do not work for NOW, just a NOW customer trying to help