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Anonymous User
Not applicable

‎21-12-2020 20:02

Devices

I only have two devices set up on my account, never had more than 3. But it says ‘now that you’ve added 6 devices you can swap 2 devices each month’ and ‘you have to wait until Jan1 to swap devices’. I’m paying to have 6 devices so I don’t understand this. 

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1 REPLY 1
Saint1976
Elite 3

‎21-12-2020 20:06

@Anonymous User link below. Near the bottom is a little blue arrow with "how to get in touch". Click the arrow for a link to live chat (possibly closed now) and politely ask if they can reset your device limit.

 

https://help.nowtv.com/get-in-touch/technical-device-issues/adding-or-changing-devices

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