14-11-2023 13:19
No matter what I enter, I get the response "Sorry, I didn’t understand that."
How do I chat with a human?
Solved! Go to Solution.
14-11-2023 13:27
You're not using live chat by the sounds of that. Sounds like the 'Get help quicker' bot.
For live chat you need to use the 'How to get in touch' drop down, when signed in.
https://help.nowtv.com/get-in-touch/tv/feedback-complaints
14-11-2023 13:27
You're not using live chat by the sounds of that. Sounds like the 'Get help quicker' bot.
For live chat you need to use the 'How to get in touch' drop down, when signed in.
https://help.nowtv.com/get-in-touch/tv/feedback-complaints