@Anonymous User
Welcome to the forum. If you go to your My Account > My Payments page
https://account.nowtv.com/payments
and don't see the payments listed it's likely the charges are coming from another account you have, or someone else in your household has. Try logging in with any other usernames you have to see if you can find where the active passes are.
If you still can't find where the payments are coming from have a word with Live Chat they can help you track down where the problem is. They can also help with a refund. To get to live chat go here
https://help.nowtv.com/contact-us/cancelled-now-tv-but-still-being-charged
I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future. If you have a NOW TV Box it's easy for people to accidentally purchase a pass. To turn your Payment PIN on, go to your My Account > Payment PIN page
http://account.nowtv.com/payment-pin
