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Anonymous User
Not applicable
‎14-03-2019 15:32

Annoying Parental Control

Hello,

 

I have recieved an email with part of the email stating the below:

 

"Soon you will have to enter a PIN every time you start watching most live channels on your Sky Cinema Pass. This is being applied to protect younger viewers from streaming 12+ content on live TV." 

 

None of the users of the account are below the age of 18, why is this becoming a mandatory thing. Please can someone tell me how I can completely turn Parental PIN off as it is not required. This functioanlity should not be forced upon the user.

 

Thank you.

0
2 Replies
Steve128
Advocate
‎15-03-2019 9:01

This is an OFCOM requirement. see - https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection

 

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gavs82008
Legend 5
Legend 5
‎15-03-2019 13:23

In response to Steve128

Well that now makes sense. 

Is this something that the other Sky channels are going to introduce aka on the Entertainment/Sports pass or simply only for Movies?

 

FYI that I do not work for NOW, just a NOW customer trying to help
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