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Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
  • 25588 Views
  • 0 replies
  • 1 thanks

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
  • 9111 Views
  • 0 replies
  • 2 thanks

Billing

@Zoey I want to pay my bill tomorrow so can you please switch my internet back on please

Zoey by Advocate
  • 271 Views
  • 1 replies
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Resolved! charged twice

i cannot get access t my previos  email address to cancel  my subscription  so i am being charged twice for sky sports

David201 by Advocate
  • 1189 Views
  • 2 replies
  • 1 thanks

card details

hi ive just changed my card details but not showing up on my account just the old card and even charged a pound to do so why is that

Resolved! Sports pass

Hi I’ve been charged a sports day pass but never ordered it! Can I get my money back? Thanks

Kathio30 by Advocate
  • 749 Views
  • 2 replies
  • 1 thanks

incorrect charge -

i signed up last week and my deal was for £6.99 for 6 months , I have just received notification that £9.99 has been taken out of my account. I am unable to find a contact number to correct this . Not a good start. anyone with a contact number so tha...

redrose by Newbie
  • 404 Views
  • 2 replies
  • 2 thanks

Recurring payment

Hi could anyone advise Now TV keep trying to take payment out of my bank despite my account not having details stored anymore and they don't show up on my now TV account page .

Resolved! NOWTV BOX & Membership…

Hi everyone…I bought NOWTV monthly Sports membership on 22/7/2023, but since I’ve been unable to cast it onto my tv screen…all sorts of errors came up. I’ve done all sorts to cast from my iPad/iPhone, and still to no avail.I decided to abandon it and...

GIDU1 by Advocate
  • 1460 Views
  • 5 replies
  • 3 thanks