We went out of broadband for more than a week now around Kilburn and I called the center. First time, they said it will be fixed under 48h hours, then second time under a week and now they don't know when.
Called Now once again after two weeks without broadband. So they still don't know when the outage will be fixed, the operator keep telling me that it's affect the whole are and that I have to call Open Reach after I told them several time that it's n...
Called NOW and they advised me to contact OpenReach to know when the problem will be fixed. Seems like the NOW center people doesn't have any idea of the problem and if doesn't know if anyone is sent to fixed the line.