11-10-2015 1:04
Hi
I'm unable to watch any series or films for more than a minute or so on my iPad Air 2. The message is 'WiFi not available'. I have the 4g switched off for any streaming as I don't want a huge bill from my mobile provider.
I have no problems with Netflix or YouTube, just your app. I have even been in touch with my broadband provider and they've confirmed that there's nothing wrong from their side.
I have deleted the app, turned my iPad off and back on, reinstalled the Nowtv app, but to no avail!
What next? Should I just cancel my subscription? Cause it's costing me for both film and tv programs at nearly £17 per month and so far I've wasted my money!
22-04-2016 12:58
Hi @Anonymous User,
Are you running any kind of anti-virus or firewalls on the PC? - do you also have anything installed for recording the screen at all?
Thanks
Simon
NOW TV Team