19-04-2016 17:54
20-04-2016 15:49
Hi @Anonymous User
Thanks for your post
Please check that your location is turned on and your settings are pointing to the UK.
Thanks
Sue
NOW TV Team
20-04-2016 16:35
22-04-2016 11:31
Hi @Anonymous User,
Thanks for posting.
This might sound obvious but can you check the username on your box is the same as the one you're using on the iPhone? you can do this by going to the "My account" menu on the NOW TV Box app.
I only suggest this as it's quite a common issue it's possible to log in with a Sky ID which might be what's happening.
Thanks
Simon
NOW TV Team