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Supersonic
in Setup & Performance
27-09-2023
15:03
27-09-2023
15:03
How do I set up an answerphone on my NOW landline? When I joined I was told I could set this up once I was up and running. There appears to be no reference to calls or landline in the help section or...
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Line Activation
26-09-2023
15:54
Mobile phone signal in the village I live in is terrible.I have tried phoning and keep getting cut off because it drops signal.my Broadband is working ok but I need the landline and that isn’t workin...
23-09-2023
17:18
Hi all, the router sent out to me was lost by courier and NOW sent another one. I received both of them. How should I return / dispose of the second one? Thank you
22-09-2023
17:14
This is so frustrating. I cannot receive calls on my landline and I have been trying to contact Now Tv about this using my mobile phone and I can never get through. I wait for over half a...
22-09-2023
16:47
I had a scheduled engineer visit for today between 8am - 1pm to install broadband and phone line. No one has arrived or called or messaged yet and it's almost 5pm! The line didn't activate itself eit...
22-09-2023
10:11
Hi there, I signed up for the super fibre package in my new flat. Activation date isn’t until Tuesday 26th September. My router arrived today and the box says ‘brilliant broadband’ which I know is o...
by
Tinternetissue
in Setup & Performance
19-09-2023
9:17
19-09-2023
9:17
Hi, I've just come over from plusnet and I'm trying to understand how I should set up my modem and router. I understand that I am on VDSL and can choose sky vdsl or sky vdsl(mer). When I choose sky v...
19-09-2023
23:24
Hi , our internet is down at 22:30. On the hub show is 3 perfectly green light. I rest 3 times the router and everything looks good but still don`t have any connection's. Only options which is give m...
12-09-2023
12:03
My NOW Broadband is scheduled to go live today and I set up my router kit as instructed. I have a master phone socket that's not pre-filtered so I went to plug in the provided Master Microfilter and ...
12-09-2023
14:37
Its amazing when companies make it difficult to just log a fault on their service..... I would like to log a fault in the SA16 area in South Wales on the broadband, its been intermittent for the las...
