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Anonymous User
Not applicable

‎28-06-2015 14:31

Error code on Xbox one of c00d7159

When I try and load a film in now TV app on my Xbox one it keeps saying "sorry but your TV is non-compliant (HDCP) so you are unauthorised to play out content" How do I sort this out cause I'm just wasting money for now TV
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308 REPLIES 308
Anonymous User
Not applicable

‎27-09-2016 24:54

In response to Anonymous User's comment

Been having the same problem since the Xbox update. Was absolutely fine before it. Really frustrating that there's no fix. I've tried everything in every thread I've found.

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4268
Legend 5
Legend 5

‎27-09-2016 7:19

In response to Anonymous User's comment

@Anonymous User there is a bug Microsoft's end. They have to fix that. Then Now can get their app working. In the meantime you will need to use a different device.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

‎27-09-2016 19:25

In response to Anonymous User's comment
Had this problem for weeks no fix no way of making it work tried all suggestions. Canceling subscription asap
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Anonymous User
Not applicable

‎23-09-2016 1:41

In response to Karl-F's comment
I like a refund if this anit sort tryed everything in these comments nothing working please sort it
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Anonymous User
Not applicable

‎23-09-2016 1:52

In response to Anonymous User's comment
Rebooted Xbox took HDMI out nothing still same errors
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Anonymous User
Not applicable

‎23-09-2016 9:12

In response to Karl-F's comment
I'm having the same issue on the Xbox One, it was working until yesterday but I can no longer watch any content without getting error code c00d7159. I have tried all these steps, uninstalled then reinstalled and enabled hdcp on my 4k Samsung tv. This is surely a software issue with the Xbox app. Is there any known issues? As there is no app on my smart tv I have no choice but to cancel this service. Shame because I was enjoying it.
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Anonymous User
Not applicable

‎23-09-2016 11:26

In response to Anonymous User's comment
Having the same issue. No fix?
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Andy
Legend 5
Legend 5

‎23-09-2016 11:43

In response to Anonymous User's comment

@Anonymous User @Anonymous User

 

Welcome to the forum.

 

If you go to this thread you'll see a post from @Anonymous User on the NOW TV team. If you reply to that with the answers to the questions it will help the team work out the issue.

 

http://community.nowtv.com/t5/Xbox-One/Now-tv-app-on-Xbox-one/m-p/399939#M1407

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Anonymous User
Not applicable

‎23-09-2016 11:36

In response to Karl-F's comment
I've turned my Xbox off seven times disconnected my hmdi the same amount and it's still saying the same thing I've been here for an hour trying and it's really annoying
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Andy
Legend 5
Legend 5

‎23-09-2016 11:44

In response to Anonymous User's comment

@Anonymous User

 

If you go to this thread you'll see a post from @Toby-S on the NOW TV team. If you reply to that with the answers to the questions it will help the team work out the issue.

 

http://community.nowtv.com/t5/Xbox-One/Now-tv-app-on-Xbox-one/m-p/399939#M1407

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