10-01-2016 11:30
10-01-2016 14:33
@Anonymous User wrote:
I watch now tv all the time and today for some reason I have no sound at all coming through. I am accessing now TV movies on my you view box and never had issues before.
Have reset the box / removed and re connected the hdmi cable / reset tv / there is no other sound system connected just tv and box. Any ideas?
Hi @Anonymous User
Just to confirm your using a Youview box? Because you posted in the PC section
No sound is usually HDCP issue. I know you said you disconnected and reconnected HDMI cable that you may need to replace the cable with a new one. If the cable is dodgy then it may well be calling HDCP to kick in, which is resulting in no sound.
This may seem like a silly question but the you viewbox itself doesn't have mute turned on does it? Sorry, but I had to ask you be surprised how many times I tried to help people and it turns out to be the simple things