10-04-2016 20:15
So I signed up to Now TV with my Sky Ireland account. Asked me whether I was in Ireland or UK, I selected Ireland. Then proceeded to enter my card details and I was good to go, or so I thought. There is no app available in the Irish iOS App Store, the box doesn't ship to Ireland, can't view content in a web browser so this serves no purpose whatsoever only to take £7 a month from my account. Is this going to be offered here properly any time soon? Going to cancel my subscription and I'm guessing the way this is run that I'll have difficulty cancelling!
10-04-2016 20:24
Then why ask me whether I'm in Ireland or the UK at signup?
10-04-2016 20:39
@Anonymous User wrote:Then why ask me whether I'm in Ireland or the UK at signup?
As mentioned by @Anonymous User, due to licensing restrictions NOW TV is only available for UK viewers...
For more information please refer to: http://help.nowtv.com/article/Watch-NOW-TV-abroad
Regards
06-03-2018 11:31
im in republic of ireland and i got now tv..got free month and cancelled it coming up to the end of it..there billing me..they keep giving me a link for r.o.i site but they want me to sign up for a free month..all i want is to stop them taking 15euro each month out of my account
06-03-2018 13:05
@Anonymous User
Welcome to the forum. This forum is for users of the U.K service, have you tried the following link to get in touch with the ROI team?
10-04-2016 20:24 - edited 10-04-2016 20:26
@Anonymous User wrote:
So I signed up to Now TV with my Sky Ireland account. Asked me whether I was in Ireland or UK, I selected Ireland. Then proceeded to enter my card details and I was good to go, or so I thought. There is no app available in the Irish iOS App Store, the box doesn't ship to Ireland, can't view content in a web browser so this serves no purpose whatsoever only to take £7 a month from my account. Is this going to be offered here properly any time soon? Going to cancel my subscription and I'm guessing the way this is run that I'll have difficulty cancelling!
Those who live in Northern Ireland can access now TV, but those who live in Ireland (southern island) cannot. I would have thought the system would have stopped you from creating an account on this basis.
While you should be able to cancel using any device which has the capability to access the now TV website. I would always recommend that cancelling is done using a laptop PC, desktop PC or Mac and not a mobile device. For one thing, it's much easier to see what you're doing on a PC. Be aware that the web browsers used by mobile devices can sometimes contain limitations which can prevent aspects of some websites from working properly. So if you're managing an online account. It's always best to use a proper computer.
To cancel now TV go to the my account button near the top right of any page on the website and select 'my passes' from the list then click the cancel pass button next to the appropriate pass. Remember each pass type needs to be cancelled separately.
After clicking cancel pass you will be taken through a series of dialogues. Follow the dialogues clicking the appropriate option each time. Once you have finished your get a notification confirming that the pass you have selected to be cancelled has been cancelled and you will no longer be charged for it.
If you need further assistance you can contact live chat. To get to live chat click here. Then scroll down to the bottom of the page. Click "contact us" and then click "live chat"
Hope that helps
EDIT
also see @Anonymous User's post above as he beat me to it
10-04-2016 20:37