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Anonymous User
Not applicable

How do you change your country on NOWTV account?

I have moved from the UK to Ireland recently and would like to switch my account from NOW TV UK to NOW TV Ireland. Does anyone know how I can do this? I've tried changing my address but it will only let me fill it out if I'm in the UK. 


Any help would be great.


Legend 5
Legend 5

Hi @Anonymous User

I don't think it is a matter of switching accounts from UK to ROI, where i would have thought that you would need to cancel all your UK passes by going to My Account > Pases & Vouchers.

When you cancel make sure you go through all the cancel steps on screen (approx 4 to 5 steps) where you need to cancel each pass separately (if you have more than one pass).

Would also recommend taking a screen shot of your canceled UK passes.

Then when you are moved in over in the Republic of Ireland, set up a new Irish account on the nowtv ROI website, using your Irish home address and new Irish Bank card that matches your new Ireland home address.

Anyway for clarification, i would suggest contacting live chat and whilst speaking to them also ask if your nowtv UK playback devices work on the nowtv Ireland service.

Link here to live chat in the UK.