16-12-2017 14:13
I bought a day pass with the intent of watching Monpellier v Glasgow Rugby. Right up until kick-off time this was advertised to be shown. It was susequently not shown. Do I get a refund?
16-12-2017 14:16
@Anonymous User
Welcome to the forum. If you haven't started watching any of the sports channels then you should be able to get a refund, pop onto live chat, explain what happened and ask for one.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
16-12-2017 14:41
Just did that successfully thanks.
16-12-2017 14:51
@Anonymous User Glad you are sorted.