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ds
Newbie

disconnecting from google meet meetings occasionally

Ever since I had the NOW broadband installed, I have been facing frequent hang ups and connections issues in google meetings. It occurs after every few minutes and it's incredibly frustrating. Any ideas why it is happening? And what can I do to prevent this?

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @ds 

Have you tried playing around with NOW Broadband Buddy Settings on your online NOW account ?

Never used or familiar with the Google meeting services, but changing Broadband Buddy or allowing permission on the NOW Broadband Buddy custom Settings worked for NOW Broadband users when using Google Classroom in this link thread below.

https://community.nowtv.com/t5/Setup-Performance/Videos-not-streaming-in-Google-Classroom/m-p/526641 

schnapps
Legend 5
Legend 5

Hi @ds 

If nothing in your Broadband Buddy helps, then I used to get a lot of  dropouts using Google Chromecast.

What fixed it for me was to go into the NOW Hub Router webpage Settings and disable IPV6.

Never had a dropout since making the above change.