My phone is registering WiFi, but my now tv box and smart tv aren’t recognising internet. Tv says it can find the local network but not the internet?! Anyone know how to fix? Have unplugged router and reset twice!!!
Welcome to the forum. When you say you've reset the router have you tried pressing the reset button on the back in and holding until the lights on the front go out and back on again? For you box try the following
and if you're still having no luck I'd suggest giving the broadband team a call. You can find the telephone number for the Broadband Team by going to your My Account > My Package page
