11-10-2023 19:25 - edited 11-10-2023 19:29
Hi @Drill
Go into your NOW online account and under Broadband Buddy change the default setting from age 13.
If you click on the green underlined Broadband Buddy Settings from the link page below it should take you to your Broadband Buddy section on your account (make sure you are signed in before trying it).
https://help.nowtv.com/article/broadband-buddy-troubleshooting