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NaeDanger16-
Advocate

‎20-04-2023 21:41

New user

got our new broadband today and it is due to be activated today however it does say it can be active anytime up till midnight but is it typical for it to be so late in the day as we were kinda hoping to have it working by the time we got home from work but it’s now 9:45 and wer still without wifi 

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎20-04-2023 21:49

@NaeDanger16- 

It’s all down to when OpenReach can “flip the switch” for you. However yes it does happen as it is mentioned on the link below.

https://help.nowtv.com/article/i-ve-ordered-now-broadband-what-happens-next

FYI that I do not work for NOW, just a NOW customer trying to help
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