@piglet123 @Tompo
If you have moved into a flat and found a Now hub there, it is quite possible that the outgoing tenant terminated the Now subscription, so all you have is a dead router.
Though maybe the service is in the landlord’s name, and this is part of an ‘all bills paid’ package you get with the flat? Worth asking them, if so.
Anyway, turn the Hub on, look underneath it for the password, and try connecting to it with a device you might have - a mobile phone in airplane mode would be good - to see if it brings up the SSID of the router. If not, no go, but if it does input the password from the router, and see if it connects.
If it does, great; if not, you will have to source your own broadband.
But whoever you get broadband from, Now streaming is a separate service from the broadband. Look on the Help here, supported devices, to see if your TV is among them.
If so, great, and you can start the Now app on the TV once you have broadband and have connected the TV by WiFi, downloading the Now app first if it isn’t present, and choose what membership(s) you want.
If not, a Roku Express or Stick, or a Firestick, will add the smarts you need to your TV, and off you go.
Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
