14-05-2020 15:11
My broadband is working but I have no dialtone for my telephone...
I cannot ring the customer service line to ask about this because I don't have a mobile phone
I hope somebody can contact me here to help me please I need a landline phone...
Thanks
14-05-2020 15:55
Hi im having the same issue too its very strange. Recently changed over to Now tv this week. Curious to see why this is, sorry i couldnt be of any help!
14-05-2020 16:49
There are 2 cables in a phone line. Calls need both but broadband only needs one so you may have a fault on one of the cables.
Do you have a neighbour who could lend you a landline phone to check it's not a fault with your handset?
Or, do you have a neighbour who could lend you a mobile to call the broadband and telephone helpline?
If not you can use a computer to make a landline call. I'm not going to recommend any one particular service but if you Google 'use a computer to make phone calls' there's a wealth of information!