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IAINXXX
Advocate

Landline, is ok, but signal dropping hourly, nothing has been added or deleted from home

last few weeks the BB  is dropping on a reguar basis.

Bungalow has no thick walls or obstructions, yet 5M from the router there is no signal in the kitchen

it's becoming intolerable.

wasting printer, ink and half printed pics as the signal drops.

Live on own so can't say kids are Streaming etc.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@IAINXXX 

You should check out this link and do all troubleshooting/line checks before calling the broadband team.

https://help.nowtv.com/article/improve-broadband-speed

Number for broadband in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help