10-10-2019 19:50
I recently got now tv broadband but have a secondary virgin tv box from a family member. I am unable to connect my TV box to the new WiFi, I have also tried hardwiring them but still no joy...
10-10-2019 20:00
@Anonymous User I’d suggest contacting virgin media
10-10-2019 20:02
I'm just trying to get a simple answer as to whether it is actually possible to connect the 2 devices, would rather save my time contacting virgin if its not possible...
10-10-2019 20:04
GaryL thanks for the reply
10-10-2019 20:21
You normally only rent tv boxes from virgin, so if the package was cancelled, they want the box returned. Therefore I would have thought it would be unlikely you could get it working.
12-10-2019 8:48
@Anonymous User @fhsh fhsh is correct, You will not get a Virgin box to work if it was not registered to you in the first place, When your family cancelled or got a newer box then Virgin would have stopped the box you now have from working at there end.
12-10-2019 14:59
He has NowTV broadband.
Don’t Virgin boxes only work over Virgin Broadband?