Broadband and TV connections

[Anonymous User]

We have been having issues with the broadband connection for the past 3 weeks. We went on holiday and turned the power off. Since turning it back on the broadband connection is slow and buffering, today it stopped running several apps. I have re-booted the router and the line test says everything is fine. Does anyone have any suggestions?

[gavs82008]

@Anonymous User 

Have you tried a factory reset to the router?
https://help.nowtv.com/article/improve-broadband-speed

Give the broadband team a call. See link below for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Anonymous User]

Thank you 🙏