12-07-2023 9:55
Broadband internet went down in Brighton BN1 — has returned but at 22.86 Mbps download and .22 Mbps upload (markedly lower than our 70 Mbps download guaranteed, and 13-19 Mbps upload estimated).
12-07-2023 11:30
@ARS
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
