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PhDapper
Newbie

Broadband Outage Dursley

Broadband stopped functioning, the website tells me there is a network problem in the area.  Will take a couple of days for an engineer.  Any others having problems with the broadband service in the south west / Bristol area?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@PhDapper 

 

Make sure to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

The reason I say this is to report and get some compensation.
https://help.nowtv.com/article/auto-compensation

FYI that I do not work for NOW, just a NOW customer trying to help