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Anonymous User
Not applicable

Update Now TV app for apple TV

Will the Now TV app for Apple TV ever get an update?

 

The current version is complete rubbish and makes me regret ever getting a Now TV pass.

 

Unless there is an update my Now TV experience will be very short indeed.

2,752 Replies
Braindome
Scholar 2

Apologies, I hadn't realised that. Can't see a way to delete my message. Moderators, please feel free to remove it!

schnapps
Legend 5
Legend 5

Hi @Braindome 

 

I am not on the ATV Beta trial where i only own a ATV generation 3 older box 😡.

 

So i don't know for sure if the NDA is applicable on this trial or not, especially with the App already available and able to use in the ROI to the general public.

 

Just thought i would mention it just in case (better to be safe than sorry).

 

Get some clarification from the NowTV Trials Team if you haven't already agreed to any NDA.

Braindome
Scholar 2

Hi @schnapps. I haven't seen any mention of an NDA, but I'm sure it's better if I keep my feedback between myself and the Trials Team for now regardless. I was excited to be on the beta, and didn't really think. As an app developer myself, I should know better!

RH75
Mentor

Hi, Im fairly new to Now TV and I have just tried the beta version for Apple TV. It seems a lot better than the existing app and appears similar to the exisiting phone app

 

My question is about boost. I am aware that it's not  currently on Apple TV and there has been quite alot of dissatisfaction about this. However, if you want to watch films on your TV and with boost, is the smart stick not the answer? ( I don't have a games console or a LG TV)

 

Thanks

Braindome
Scholar 2

@RH75 The Apple TV is a far superior solution to the Now TV Smart Stick. I'd much rather have all of my TV services on a single, slick device.

RH75
Mentor

Thanks, but if you are getting 5.1 and HD (boost) by using the stick , is this not better than the apple tv which currently does not have this quality?

waldopepper
Scholar

Yes a stick or NowTV box is the way get Boost at the moment so the quality is currently better than using the AppleTV app.

 

What we really want though is the AppleTV app to support Boost so we don't have buy separate devices and have another controller to view just NowTV!

RH75
Mentor

Seems illogical not to put boost on Apple TV, given its 4k quality. I  emailed the Apple TV  trials team earlier and asked if the final apple tv app will have boost and they replied:

 

Thank you for your email.

 

This has been raised with the team, I don’t know when I’ll get an answer but will keep you posted.

 

Wait and hope then!

nst
Expert 3

as we are all saying.. the omission of Boost is quite unfathomable.

 

I am a tester, and will help out where i can... but I dont really want to sit down and watch a movie in 720 when I can watch it via the (horrible) NowTV box in 1080.

 

Give them their due... the 'boost' picture quality is massively different and very noticeable.

 

So, leaving it out of the brand new App is just bizarre.

 

I can understand them rolling out boost slowly, or only on platforms that technically can support the higher quality streams.... but therefore id imagine it being left off of older hardware.... but of course the AppleTV 4K, and HD boxes (the current gen) are more than capable of this.  

 

As this is a new app, it needs to be completely up to date.

 

 

nst
Expert 3

@RH75 

 

Might be a silly question, but how are you contacting them?

 

I have a link to report a fault..... but not an email address to ask a general query.

 

Am i missing something?

RH75
Mentor

I received an email saying I could access the ATV trial. I just responded  to the trialsmanager email address. 

Braindome
Scholar 2

This may be a controversial opinion here, but I'm far more interesting in syncing with the TV app than boost mode. I'm quite satisfied with the streaming quality of Westworld. I guess the bitrate is decent, so it looks good enough. Full HD or even 4K would be better, but ultimately, bit rate is more important than resolution.

Thing is, the ultimate killer feature of the Apple TV for me is the TV app. Having a single consolidated watch list across as many services as possible is fantastic, and being able to use Siri to watch a programme without even having to think about what service it comes from is a really great feature.

MrZippy
Expert 2

TV app is a no go for me because it’s extremely poorly implemented.

Nowhere clearly shows what ID is logged it to the Apple TV, not that the kids would probably care unless they were forced to log in like on my PS4.  Therefore content gets logged to wrong accounts. 

Then there is the PIN restriction issue, if enabled Apple content just doesn’t show if it’s above the rating.  So the restriction actually hides the content, you can manually search and play by entering a PIN. 

I’ve submitted feedback on both issues to Apple, no comeback yet. If the TV app worked as expected it would be great, but knowing a new episode of Postman Pat has been added as kids used my ID. I don’t think so!

 

So yes I’m theory would be good to have, in practise it’s poorly implemented by Apple at the moment in my opinion. Would be nice if it supported top shelf mind, Netflix is pretty much only non apple app I’ve got that does, and Infuse. 

 

Braindome
Scholar 2

@MrZippy, I never thought about it from that perspective. My wife and I have no difficulty handling our accounts separately, but I guess it's more difficult with kids using it.

Still it's a great feature for those of us without children 🙂

Duncaw67
Scholar 3

Hi

As the new beta trial started yesterday, all beta testers are under NDA  t&c, and as such should not be disclosing anything re:nowtv app on apple tv 

 

Customers not in the trial can discuss as much as they like.

 

P.S

I like the new app bythe way.

Anonymous User
Not applicable

Nothing on either emails mentions an NDA by the way 

djt
Scholar

Yea I didn't see anything either - although I decided not to talk about the testing app on here anyway.

Duncaw67
Scholar 3

Yes it's not on my email either,but if you looked at the test flight, before downloading the app,the terms & conditions which are long winded are supposed to be read and only let the developers know any bugs or crashes re:beta app.

MrZippy
Expert 2

Without talking about the beta app, I will reference the Irish app which can be viewed on the App Store and purchased in a round about way. 

How do people feel about the Home, Search, TV guide, Account being at the bottom. I find this annoying and counter intuitive. 

I checked out the Roku app and this content slides from the left, so it’s not a NowTV thing per se. I’d expect this to be at the top, maybe the single ‘Menu’ button press to make appear as per the default app layout on tvOS. 

Whilst I hate the Amazon Prime app at least the navigation is at the top where it should be. 

Braindome
Scholar 2

@MrZippy Let me put it this way...I hadn’t even found those buttons until you mentioned it! Totally unintuitive, and inconsistent with every other app out there!

@MrZippy Perhaps you could use the fault report to not only submit “issues” but also submit “feature requests” (such as your suggestions for change)? That’s probably what I would do if (ahem) I were a beta trialist... 😉