Paid for Boost but still getting ads

[Sally2cats2dogs]

On 17th July I paid the £6 for Boost but I am still getting ads.  Why?

[Saint1976]

@Sally2cats2dogs it depends on what you're watching.

Boost removes ads from on demand content.

Promos for Now content at the start cannot be removed.

Ads during live channel broadcasts cannot be removed (just like ITV etc).

[Sally2cats2dogs]

I’m watching the Ashes live. During the last test match I don’t think
there were any ads.

[redchiz1]

Erm, yes there were and always have been. And I doubt you are watching much other than rain at the moment, sadly. I have switched to the Open golf.  😉

[nst]

It doesnt matter what you've paid for (i.e Boost) its physically impossible to remove ads from live broadcast TV

Think about it a second.... what exactly would take the place of the ads when watching live and everyone else is seeing them.....

Boost removes ads from on demand content only.  Not live TV.