Hi there this has just started today, we’re watching nick jr on the live tv and every time a new program comes on I’m having to enter the pin! It’s driving me insane, I’ve tried changing the pin and logging out of the now tv box then logging back in. But it’s still happening, live chat was no help either
Solved! Go to Solution.
There's been an update today for the tvOS app that should have fixed this problem (Version 7.3.1)
Open the App Store and make sure you're running the latest version.
Very odd, best to report with staff via live chat. Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
Email address is in the below picture.
If you haven’t which I assume you haven’t. Get in touch with staff and report the problem.
As it won’t be spotted by staff on the forum.